W. C. Duke Clients and Recommedations

collage of persons with disabilities

Corporate clients using Opening Doors®to climb the ladder to success:

Clients for custom programs include ...

American Airlines

American Express

AT&T

Denny’s

Embassy Suites

Hampton Inns

Harrah’s Entertainment

Holiday Inns

InterContinental Hotels Group

John Q. Hammons Hotels

Long John Silver’s

Olive Garden

Red Lobster

Shell Oil

T. G. I. Friday's

Texaco

Walt Disney World

Clients using generic programs include .....

Freedom Communications

Hawthorn Suites

Illinois Department of of Rehabilitation

Microtel Inns & Suites

Mid-Michigan Regional Medical Center

New Mexico Governor's Committee for Persons with Disabilities

Stone Mountain Park

U. S. Franchise Systems, Inc.

University of Alabama

Virginia Tourism Corporation

Windsor Capital Group

Here's what our clients and the community of persons with disabilities
think about our programs.

EXECUTIVES

I am convinced that the business and disability communities can build alliances and make the promises of the ADA a reality. Your work in this area is advancing the effort.

Ralph F. Boyd, Jr., Assistant Attorney General, U. S. Department of Justice

Opening Doors® teaches good hospitality, knowing how to take care of guests no matter what their needs are. Your program encourages employee initiative to provide guests with the quality customer service they deserve.

Lou Weckstein, Chief Operating Officer, Windsor Capital Group, Inc.

This program represents an important change from the typical ADA seminar..."do these things to stay out of trouble." Opening Doors® was the highest rated workshop at our annual human resources conference.

Mark Ernst, Former Vice President Human Resources, Autobytel.com, Currently Founder and President, Ernst Enterprises, LLC

The program has been well-received by employees. They appreciate having knowledge they haven't had. A lot of employees just have a natural fear of dealing with people with disabilities. This program removes a lot of that fear. It has been highly successful.

Don Elkington, Former Manager of Leadership Development, Promus Hotels, Corp.

We believe the existence of this program has already had the effect of discouraging numerous ADA claims. ... I am certain that Long John Silver's, Inc. will avoid significant legal exposure by virtue of having the program as well as the goodwill the existence of the program will create.

Whayne M. Hougland, Former Vice President and Legal Counsel of Long John Silver's Restaurants. Inc., Currently Executive Director, Long John Silver's Franchisee Association

Never has a training program received such high marks by our employees.

Clyde E. Culp, Former Chief Executive Officer, Embassy Suites Hotels

MANAGEMENT

Your Opening Doors program should be a basic training program for all hotels. Our employees, from housekeeping to managers, praised your practical approach. When the entire hotel staff is enthusiastic about a training program, then you have developed an innovative product!

Hotel Manager, Renaissance Hotel, Washington, D.C.

Finally I have a guest-service training video specifically for the hospitality field that is from the view point of customers having disabilities.

Human Resources Director, Orlando, FL Doubletree Guest Suites

DISABILITY LEADERS

Your program is excellent and very much needed. Too often people do not think. Your program covers much of what needs to be said. Changing the way people think and treat others is an on-going process.

Vice President, Communications, National Easter Seal Society

Your video and activity book should be required for not just hotel employees, but for the general public as well. It shows that with minimal effort, people with disabilities can be easily accommodated and served.

Executive Director, Center on Deafness